Here are frequently asked questions and their answers:
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How does Admin Kit keep the backup data?
Admin Kit doesn’t store the backup data per se. It just automates the site backup according to the schedule and only holds the backup URL. The products (Jira and Confluence) keep the actual backup data. For more details, refer to the product documents:
Jira: export data - file sizes are
N/A(not available) due to the product constraintConfluence: create a site backup
How long the backup data be available?
The backup link will be available for:
Jira: 14 days
Confluence: 7 days
Note that Admin Kit may not run backups if you manually run a site backup because the backup is limited to once every 48 hours.
Are installed app data on the site included in the backup?
Most likely, yes; however, it depends on how the add-on apps are implemented. So we highly recommend reaching out to the app vendor to ask if whether your app data is restorable with the product backup.
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No, unfortunately you can not. The feature request is tracked at
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How can I proceed with the backup restoration?
As the restoration scenario varies depending on the site usage, you maybe want to reach out to Atlassian Community. To understand better, refer to the relevant documents:
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