Getting Started - Backup Automation

Admin Kit is designed to be straightforward, and the most challenging part should be how to locate the app on each product.


Instructions - Jira Cloud

For Jira Cloud, here are the steps to start the site backup automation:

  1. Follow the installation steps described at https://marketplace.atlassian.com/apps/1225689/admin-kit-for-jira-cloud?tab=installation&hosting=cloud

  2. Click “Manage your apps“ on the top navigation bar and then select “Admin Kit“ from the side bar

  3. Complete the initial configuration as the wizard appears corresponding to the app state

  4. [optional] Choose the schedule option up to twice a week. The default days vary depending on your site for the sake of load balancing.

  5. Wait for the automated backup to run

Instructions - Confluence Cloud

For Confluence Cloud, here are the steps to start the site backup automation:

  1. Follow the installation steps described at https://marketplace.atlassian.com/apps/1225691/admin-kit-for-confluence-cloud?hosting=cloud&tab=installation

  2. Click “Settings“ on the top navigation bar and then select “Backup Automation“ from the side bar

  3. Complete the initial configuration as the wizard appears corresponding to the app state

  4. [optional] Choose the schedule option up to twice a week. The default days vary depending on your site for the sake of load balancing.

  5. Wait for the automated backup to run

 

IP Allowlisting

If you enable the IP Allowlisting provided by Atlassian Access, Currently, you cannot automate the backup with Admin Kit due to the following error message:

Unexpected error in app An error occurred while trying to load this app.

Consider voting for the improvement request: https://ecosystem.atlassian.net/browse/FRGE-276.